Legal Information

Terms & Conditions

These Terms & Conditions govern the use of the RB website and all purchases made through our platform. By accessing this website, creating an account, or placing an order, you agree to be legally bound by these Terms & Conditions.

1. About Us

RB is a UK-based wholesale supplier of vape products, smoking accessories, tissues, vape kits, vape pods, and related products supplied strictly to business customers. RB operates on a business-to-business (B2B) basis only.

2. Business Customers Only

Retailers
Wholesalers
Shopkeepers
Commercial Trade Customers

By placing an order, you confirm:

You are acting on behalf of a legitimate business.
You are authorised to purchase for that business.
Products are purchased for resale or business use.

3. Age Restricted Products

Vape-related products are strictly for adults aged 18 years or over.

You are at least 18 years old.
You may legally purchase and resell vape products.
You will not supply products to underage persons.

4. Product Compliance

Tobacco and Related Products Regulations 2016
UK Product Safety Regulations
MHRA Notification Requirements

Customers remain responsible for compliance regarding resale, marketing, storage, distribution, export, and retail sale.

5. Orders & Acceptance

Product Availability
Payment Clearance
Business Verification
Acceptance by RB

RB reserves the right to refuse, restrict, or cancel any order where necessary.

6. Pricing

Prices displayed in GBP (£)
Subject to change without notice
Delivery charges may apply separately

7. Payment Terms

PayPal
Bank Transfer

Orders are processed only after cleared payment.

8. Delivery & Shipping

UK Delivery Only
Courier-based shipping
Delivery times are estimates
Additional charges may apply

10. Returns & Refunds

Opened, used, tampered, or consumed products are non-returnable and non-refundable.

Returns may be accepted only when:

Incorrect products supplied
Goods arrived damaged
Verified manufacturing faults

12. Website Usage

No unlawful use
No unauthorised access attempts
No malware or harmful code
No content scraping or copying

13. Intellectual Property

All logos, branding, product descriptions, images, graphics, website design, and content remain the intellectual property of RB or its licensors.

14. Limitation of Liability

Loss of profits or revenue
Business interruption losses
Improper product handling
Delivery delays
Website interruptions
Unauthorised resale activities

21. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Changes to Terms
RB reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revised Terms.