This Returns & Refund Policy applies to all purchases made through RB. By placing an order with RB, customers agree to the terms outlined below. RB operates strictly on a business-to-business (B2B) wholesale basis.
Claim Reporting Window
Wholesale Transactions Only
Inspection Before Approval
Returns may only be considered for:
All returned products are subject to inspection and verification before any refund, replacement, or store credit is approved.
Approved claims may receive:
Refunds will be processed via the original payment method where possible.
RB does not accept returns due to:
RB supplies products strictly on a B2B wholesale basis. Purchases are made for commercial purposes and certain consumer cancellation rights may not apply.
RB reserves the right to amend or update this policy at any time. Updated versions become effective upon publication on the website.
This Returns & Refund Policy is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.